• Crates may be delivered without prior contact from haulier (please have offloading area prepared). Please advise us if you wish to be present for delivery (this can be done at checkout)
  • Crates will normally be delivered to AB postcodes in 2 – 5 working days, depending on the delivery address postcode (our haulier will contact you directly to arrange a suitable delivery day)
  • Crate and pallet deliveries are a kerbside service; we cannot guarantee that the haulier delivery driver will always be able to move your delivery to its final storage location
  • Offloading cannot be made onto grass, gravel, soft or inclined surfaces; only hard, flat surfaces
  • You must have an access road of 5.0M height and 3.0M width clearance
  • Delivery could be delayed if a smaller vehicle is required due to space / turning restrictions
  • Delivery is usually between 9am and 5pm, Monday – Friday (you can be absent by prior arrangement)
  • Deliveries requested outside Monday – Friday, 9am – 5pm may incur an extra charge
  • Deliveries to Shetland and Orkney incur a delivery surcharge
  • Deliveries to postcodes other than AB postcodes may incur an additional charge. Please contact us before ordering
  • Once deliveries are signed for, they are accepted by the customer
  • In the event of non-delivery due to any of the points listed above, you may incur additional charges